Refund policy

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal, you must inform us (Chausseehaus Zur Einnahme, Herzog-Georg-Str. 10, 36448 Bad Liebenstein, info@hol-dir-deine.de, Germany, Telephone: 03696172408, Fax: 03696130773) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Model Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

– To Hol Dir Deine Shop | Chausseehaus Zur Einnahme, Herzog-Georg-Str. 10, 36448 Bad Liebenstein, info@hol-dir-deine.de, Germany

– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if this form is notified on paper)

– Date

(*) Delete as applicable.

 

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Special Notes

If you finance this contract by a loan and later revoke it, you are no longer bound by the loan agreement, provided that both contracts form an economic unit. This is particularly to be assumed if we are also your lender or if your lender makes use of our cooperation for the financing. If the loan has already been credited to us upon the effectiveness of the withdrawal, your lender will assume our rights and obligations under the financed contract with respect to you regarding the legal consequences of the withdrawal or return. The latter does not apply if this contract involves the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you want to avoid a contractual obligation as much as possible, you should exercise your right of withdrawal and also withdraw from the loan agreement if you have the right to do so.

Withdrawal statement created with the Trusted Shops Legal Text Creator in cooperation with Wilde Beuger Solmecke Lawyers.

End of the Withdrawal Statement